Frequently Asked Questions

What type of t-shirts do you use?

We print on the Bella + Canvas 3001 Premium Unisex Crewneck. We chose it because it’s ridiculously soft, holds up through endless shift-washes, and actually fits like a dream.

Because fabric science is a thing, here is the exact breakdown of what you’re wearing:

• Solid Colors: 100% Airlume combed and ring-spun cotton (aka the good stuff).
• Ash Color: 99% cotton, 1% polyester.
• Standard Heather Colors: 52% cotton, 48% polyester.
• Athletic & Black Heather: 90% cotton, 10% polyester.

What kind of printing magic do you use?

We use DTF (Direct-to-Film) printing. We went this route because it allows for incredibly vivid, high-detail prints that won't crack or fade the first time you throw them in the wash. Your designs will stay looking as sharp as your clinical judgment.

How do I take care of my shirt? (T-Shirt Care 101)

You take care of everyone else; let’s make sure you take care of your gear, too. To keep your tee looking brand new, follow these quick rules:

• The Wash: Flip it inside out and wash in cold water. This keeps the fabric soft and the print vibrant.
• The Dry: Tumble dry on low or hang dry if you’re feeling ambitious. This keeps it from shrinking into a crop top.
• The Storage: Keep it in a cool, dry place away from direct, harsh sunlight when you aren't wearing it.

How fast is your turnaround?

We know you're used to fast-paced environments, but good things take just a little bit of time.

Production typically takes a few days to get printed and packed perfectly. Once it leaves our hands, shipping times will vary based on where you live and whichever shipping speed you choose at checkout.

Can I get something customized?

We are actively working on a fully streamlined customization option for the site! In the meantime, if you have a specific idea or want a design personalized for your unit, we’d love to help.

Drop us a line at sales@thehealers.store and we’ll see what kind of magic we can whip up for you.